Privacy Policy of Edelweiss Education Solutions
Edelweiss Education Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information collected through our site, including our e-learning platform, and other services.
Information We Collect:
We collect information you provide directly to us, such as when you register for an account, contact us, or participate in our services. This may include your name, email address, and other contact information. We also automatically collect certain information about your use of our online platform, such as your IP address, browser type, and pages visited. We may use cookies and similar technologies to collect this information. For educational data analytics services, we collect data as defined in separate data processing agreements with our clients. This data is subject to those agreements and only used as permitted within their parameters.
How We Use Your Information:
We use the information we collect to provide and improve our services, to communicate with you, and to personalize your experience. This includes using your information to provide access to our e-learning platform, respond to your inquiries, and administer teacher training programs. We may also use your information for internal purposes, such as conducting research and development, and improving our services. We use aggregated and anonymized data for analytical purposes that do not directly identify you.
Data Sharing:
We do not sell your personal information to third parties. We may share your information with third-party service providers who assist us in operating our services, such as hosting providers and payment processors. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify. We may also disclose your information if required by law or legal process.
Your Rights:
Under applicable data protection laws, you have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to the processing of your personal information. To exercise these rights, please contact us at the address below.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Children's Privacy:
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are material, we will provide more prominent notice.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Edelweiss Education Solutions
12 Bahnhofstrasse, 3rd Floor
8001 Zurich
Switzerland